Frequently Asked Questions
A smaller dimensional factor (like 5000) will result in a higher volumetric weight for the same dimensions, meaning you might pay more for lighter, bulkier packages. A larger factor (like 6000) results in a lower volumetric weight.
Mass is a measure of the amount of matter in an object, constant regardless of gravity. Weight is the force exerted on an object due to gravity, so it can vary depending on gravitational pull. In everyday terms, we often use “weight” to mean “mass.”
Yes, using the smallest possible box that safely fits your item, ensuring minimal empty space, and avoiding irregularly shaped packaging can help reduce volumetric weight.
Tare weight is the weight of an empty container, vehicle, or packaging. It’s subtracted from the gross weight (total weight) to find the net weight of the contents.
Yes, different shipping carriers (e.g., FedEx, UPS, DHL, national postal services) may use different dimensional factors for their services, especially between domestic and international shipping.
For irregularly shaped parcels, carriers usually measure the longest length, widest width, and highest height of the package, encompassing its largest possible cuboid shape.
Gross weight is the total weight of a product including its packaging. Net weight is the weight of the product itself, excluding any packaging.